Helinä Karell

Principal Consultant

  • Customer Data and CRM
  • Digital services
  • Lean agile
  • Project Management

Developing Business and IT with Change Management

I have several years of experience in leading and implementing business transformation and IT projects in various industries. Knowledge from different IT projects has given me an understanding of the possibilities that digitalisation brings to data utilisation and process development.

I am especially inspired by the development of customer-oriented business, improving customer experience and increasing the productivity of processes. Getting customers and end-users involved makes the solutions better, so I like to utilise facilitation and agile methods.

Before I graduated as M.Sc. in Economics and Business Administration I studied a Vocational Qualification in ICT. I have also accomplished studies of the module of Leadership and Change Management at Aalto University.