Jouni Saarenpää

HR director | Principal Consultant

  • Digital services
  • E-commerce and Omnichannel
  • HR
  • Management

People-centric thinking to boost your business

I am a people focused digitalisation professional, business and solution designer, and change management specialist. I embrace lean and agile working methods to deliver business value. I have a holistic view on digitalisation and digital business all the way from business processes, needs and service design, to change management and operating the services.

I have had an opportunity to work with many different types of global services for consumers and business-to-business alike. This has given me good perspective about solution, service and process design, so that design is fit for purpose, scalable and usable.

I am inspired by the challenge that comes from combining great design, usability, operations, and financial benefit.