Content management
”Content converts your online visibility to digital business, and content management provides the prerequisites for developing digital business as well as multichannel and smart customer experience. Carefully planned content management also enables the development of services in an even closer cooperation with the customer.”
– Tuija Riekkinen, Service Area Lead
Do you want to offer your customers digital services that are even better than before and increase and enhance your digital business with the help of modern solutions?
Content management is currently going through its greatest disruption of its life cycle so far, and for businesses the pressure to ensure a consistent customer communication across all the channels is constantly on the rise. Commercialism, new data protection standards, and competing for the time customers spend with content are setting new requirements for content management.
Smart multichannel content management paves the way for doing business digitally. It gives you the certainty that both customer communication and customer experience are in line with one another in all online services.
With carefully planned content management, you can:
- Boost your content creation by making reusable content that is independent of any channel.
- Grow your business by speeding up the development of digital services.
- Improve customer satisfaction by enabling service development in an even closer cooperation with the customer.
- Improve the value of investments by minimising operative costs.
Our content management services
Smart content management on a sustainable foundation
Are you looking for a long-term content management solution, upon which you can build even years from now? We take your digital services to the future and show you how modern content management is a solid bedrock on which you can flexibly develop the digital efforts of your business.
The procurement process of content management (RFI/P)
Are you about to launch a procurement process for a content management system? With our help, you can confidently make a procurement decision that is a major step for your business towards smarter digital services.
Content management planning and implementation guidance
Do you want to make sure that the concept of content management is actually realised in full? We guarantee that the core ideas of the overall concept will be adopted as part of the content management implementation and processes. At the same time, we will oversee that fulfilling the business case concerning content management is carried out as expected.
Contact us to find out more!
Tuija Riekkinen, Service Area Lead
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- Data platforms & reporting
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- E-commerce and Omnichannel
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- HR
- Service design and UX
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